1. Who we are

iBrand Africa is a creative brand and digital agency providing services in brand strategy, visual identity, web and app development, digital marketing, and related creative services. For questions about these Terms, contact us at hello@ibrandafrica.com.

2. Acceptance of terms

By using the Services you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the right, authority, and capacity to enter into these Terms.

3. Changes to these Terms

We may modify these Terms from time to time. If we make material changes we will post a prominent notice on the Site or otherwise notify you. Continued use of the Services after a posted change constitutes acceptance of the updated Terms. Check the effective date at the top of this page to verify the version you are reviewing.

4. Services and proposals

iBrand Africa provides creative and technical services. Unless otherwise agreed in a separate written contract, all work performed is subject to these Terms. Project proposals, statements of work, or contracts will specify deliverables, timelines, fees, payment terms, and any special conditions. In case of conflict, a signed and dated written contract between you and iBrand Africa will take precedence over these Terms.

5. User obligations

When using the Services you agree to:

• Provide accurate, current and complete information as required for projects, accounts or communications;
• Comply with applicable laws, regulations, and third-party rights (including intellectual property and privacy laws);
• Not upload or transmit material that is unlawful, harmful, defamatory, obscene, harassing, or invasive of privacy; and
• Not attempt to interfere with or compromise the security of the Services.

6. Accounts and access

Some parts of the Services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials, and for all activity under your account. Notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts for security reasons or violation of these Terms.

7. Fees, estimates, and payment

Fees for services will be set out in proposals or contracts. Unless otherwise agreed, payment terms are:

• A non-refundable deposit (the "Deposit") may be required to secure project start;
• Invoices are due within the period specified in the proposal (commonly 14–30 days); late payments may incur interest at the lesser of 1.5% per month or the maximum allowed by law;
• Additional work outside the scope will be billed at our then-current rates; and
• We reserve the right to pause work on outstanding invoices until payment is received.

8. Refunds and cancellations

Refund and cancellation policies will be described in each project agreement. As a general rule, deposits are non-refundable. If you cancel work in progress, you remain responsible for payment for completed deliverables and reasonable time spent on the project. If you believe there is a billing error, contact us at hello@ibrandafrica.com promptly.

9. Intellectual property

Ownership of intellectual property will be governed by the project agreement. Unless otherwise specified:

• iBrand Africa retains ownership of pre-existing IP, tools, templates, and methodologies used in the project;
• Upon full payment, we typically assign or license the final deliverables (assets created specifically for the client) to the client as set out in the contract;
• We may display work in our portfolio or marketing materials unless a separate confidentiality agreement states otherwise;
• If deliverables include third-party software, fonts, or media, the client is responsible for required third-party licenses.

10. Client content & responsibilities

The client is responsible for providing timely feedback, approvals, source assets, and any third-party permissions (e.g., trademarks, logos, photography). You represent and warrant that you own or have rights to all materials you provide and that we may use them in performance of our services.

11. Confidentiality

Either party may disclose Confidential Information during the engagement. Confidential Information does not include information that is public, independently developed, or received lawfully from a third party. The receiving party will protect Confidential Information with reasonable care and use it only to perform the Services. This section does not prohibit iBrand Africa from using aggregated, de-identified data for business purposes.

12. Warranties & disclaimers

We will perform services with commercially reasonable skill and care. Except as expressly stated in a written contract, the Services are provided "as is" and we disclaim all other warranties, whether express or implied (including merchantability, fitness for a particular purpose, and non-infringement). We do not guarantee uninterrupted access, error-free operation, or specific outcomes such as sales or user acquisition.

13. Limitation of liability

To the maximum extent permitted by law, iBrand Africa's liability for any claim arising out of these Terms or the Services shall be limited to the total amounts paid to iBrand Africa under the specific contract giving rise to the claim in the 12 months prior to the claim. In no event will we be liable for indirect, incidental, special, punitive, or consequential damages (including lost profits or business interruption), even if advised of the possibility of such damages.

14. Indemnification

You agree to indemnify and hold harmless iBrand Africa, its officers, employees, and contractors from any claims, losses, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, violation of law, or infringement of third-party rights.

15. Termination

Either party may terminate a project or contract as set forth in the written agreement. We may suspend access to the Services or terminate accounts for breach of these Terms or for illegal or abusive conduct. Termination does not relieve you of obligations to pay for services already rendered.

16. Third-party links and services

The Site may include links to third-party websites and services. We do not control those third parties and are not responsible for their content, privacy practices, or terms. Inclusion of a link does not imply endorsement.

17. Privacy

Our collection and use of personal data is described in our Privacy Policy. By using the Services you agree to the terms of that Privacy Policy and consent to the processing described there.

18. Governing law & dispute resolution

These Terms are governed by the laws of the Federal Republic of Nigeria (or specify jurisdiction if different in your contract) without regard to its conflict of law rules. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved by good faith negotiation. If unresolved, disputes will be submitted to the courts of competent jurisdiction in Lagos, Nigeria (or the jurisdiction specified in your contract).

19. Export control

Services and software may be subject to export control laws. You agree to comply with all applicable export laws and not to use our Services in violation of any such laws.

20. Accessibility

We aim to make our Site accessible. If you encounter accessibility barriers, please contact us at hello@ibrandafrica.com and we will work with you to provide access to the information or functionality you need.

21. Notices

We may provide notices by posting them on the Site or by sending email to the address associated with your account. For legal notices from you to iBrand Africa, send an email to legal@ibrandafrica.com or physical mail to the address provided on our Site.

22. Entire agreement & severability

These Terms, together with any executed written contract and the Privacy Policy, constitute the entire agreement and supersede prior agreements relating to the Services. If any provision is held invalid, unlawful, or unenforceable, the remaining provisions will continue to be valid and enforceable.

23. Contact

If you have questions about these Terms, contact:

iBrand Africa
Email: hello@ibrandafrica.com
Website: https://ibrandafrica.com